Classlist Product Features FAQ

Features that parents love:

Feature	Details
Parent Directory	The ultimate Class List: a verified parent directory to see who's who and find or volunteer to be Class Rep.
Event Invitations	Manage both Private Events (such as birthday parties) and Community Events for school-related functions.
Digital Event Tickets	Save your disco or Santa's Grotto tickets right on the app to scan in on the door.
Raffle Tickets	Create or buy your raffle tickets directly in the app.
Polls	A great way to set a date or find out who can bring what. Answer a poll from the PTA or Class Rep, or create your own.
Parent Map	Opt in to see who lives near you or arrange lifts.
Messenger	Direct messaging for private or small groups.
Class, Year & House Chat Groups	Dedicated chat groups organised around your child's class, year, and house.
Interest Chat Groups	Additional chat groups for sports, nationality, or other shared interests.
Announcements	Official updates and announcements from the school or PTA.
Posts	Community posts with photo sharing.
Marketplace	A secondhand marketplace for books, clothes, and household items.
School Info	Find out who to contact and access quick links to common school sites.
2FA	Opt-in two-factor authentication for secure access.

If you welcome new families as part of your Admissions role or because you run the PTA, we know you'll love these features:

Feature	Details
School Profile	Showcase your school with contact details, logo, and photo.
Automated Welcome Message	Set up once to greet each new parent that registers.
Interest Groups	Create specialist groups for SEN families, nationality groups, new joiners, sports teams, parent socials, and event organising.
Community Events Platform	Run any type of event and publicise it using Classlist—including public, school-only, online, in-person, or ticketed events.
Announcements & Newsletters	Send an announcement for parents to view on their mobile app. Make a long-form newsletter, a brief school day update, add photos, or send thanks—users can comment and discuss the news.
Moderation	If a parent reports a post or person, or if someone spots something inappropriate, ambassadors receive a notification and can take action such as contacting the author or removing the post.
School Structure	Sync the school roll with your MIS to organise families into the correct chat groups, including class, year, and house.
MIS Integration	Import opted-in and verified parent contact details to create membership invitations. This process also removes families who have left the school, making light work of chat group admin (or upload a CSV instead).
Send Invitations	Send invitations to those parents who have opted in to communications from the school.

Classlist can help you understand your community using data in the following ways:

Feature	Details
Announcement Insights	View insights on who has seen your announcements.
Pupil Count & Inclusivity	Access pupil count per class on the school structure to check inclusivity levels.
Satisfaction Surveys	Run a satisfaction survey to hear first-hand issues or praise from parents and keep your finger on the pulse.
Live Event & Raffle Dashboards	Access live event and raffle dashboards to monitor ticket sales and RSVPs.
Door Check-In Tracking	Check guests in on the door from the same app and easily view numbers checked in already.
Reach	The Admin Dashboard tells you the reach of your community in numbers, how many events and posts there have been, as well the staff admin count. We're adding more data to your dashboard - while respecting the privacy of users - to help you understand parent engagement and inclusivity.

Feature	Details
PTA Website	Dedicated PTA website—no technical skills required.
Easy Digital Raffles	Run simple digital raffles for school fundraising.
Community Events with Custom Questions	Host community events with questions to ask about allergies and adult pickup.
Sign-Up Lists	Manage volunteer sign-up lists for events, no matter how large.
Polls	Quickly get responses about times, dates, and other preferences.